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Privacy Policy

ARTSFILE acknowledges the importance of protecting the privacy of ARTSFILE users. The information we collect is used to improve the services we offer, to improve our web site’s content, and to communicate with you, including, contacting you regarding your subscription or with updates to our web site or other marketing information. ARTSFILE approaches our communications on artsfile.ca with respect for, and commitment to protecting, the privacy rights, concern, and respect for the different sensibilities of our users.

This Privacy Policy sets out how ARTSFILE collects, uses and safeguards users personal information. Our site contains links to third party sites which are not subject to this Privacy Policy. We recommend you read the privacy policy of any such sites you visit.

If you have questions concerning your personal information or any queries with regard to these practices please contact ottawa@artsfile.ca.

Information Collected: When you access our site and have not registered or subscribed to our services you access anonymously. Personal information such as your name, address, phone number or e-mail address is not collected as you access. If you register with us or purchase our online service, access our website from an e-mail or other personalized communication sent to you or provide us with personal information, you will allow us to identify you.

For both anonymous visitors and known visitors to our web site, we collect information such as the server your computer is logged onto, the domain name of your internet service provider, your browser type and version and your IP address. An IP address is a number that is assigned to your computer automatically and required for using the Internet. We may also derive the general geographic area associated with an IP address. We use “cookies”, sometimes in combination with “web beacons” or similar technology to collect information about how this website is used such as average time spent on this website, pages viewed, and information searched for, access times, response rates to online or e-mail advertising and other relevant information about your online experience. If you are an anonymous visitor, the information in this paragraph does not personally identify you.

If you would like to learn more about cookies, web beacons and similar technology including your option to turn off or refuse to accept a request to place a cookie, please read About Cookies and Related Technology below for more information.

Consent: We will seek your prior consent to the collection, use and disclosure of the information as required by applicable privacy legislation. Subject to legal and contractual requirements, you can refuse to consent to our collection, use or disclosure of information about you. You may also withdraw your consent to any further collection, use or disclosure of information about you at any time by giving us reasonable notice.

Information we Collect when you Register, Subscribe or Otherwise Identify Yourself: The types of information we may collect include your name, email and mailing address, employment information, payment details such as credit card and billing information and any other information about your subcription and usage. Publicly available information, such as a public directory listing of your name, address, telephone number and electronic address, is not considered personal information.

Information Use and Transfer: When you register, subscribe or otherwise identify yourself online, this also allows us to personalize our communications and offers to you and allows us to provide you with a more effective user experience by recognizing when you are on this website. The information also helps us identify the type of web site content our users value most. We then use this information to improve the services we offer and to improve the web site. With your consent, we also use this information to be able to communicate with you, including by sending you e-mail notifications about subscriptions offers, updates to the web site, and to for marketing purposes.
We use information collected through registration and subscription and by using cookies, web beacons and similar technologies for purposes which may include: registrations and enquiries, processing orders, conducting market research surveys, allowing users to participate in interactive features of our service, where they choose to do so, and providing you with information about services we offer.
We may also disclose your information to business partners and to third party organisations we engage to provide services which involve processing data on our behalf (provided we have your consent), successors in title to our business or in accordance with a properly executed court order or as otherwise required to do so by law. We reserve the right to fully co-operate with any law enforcement authorities or court order requiring or requesting us to disclose the identity or other usage details of any user of our sites. If our intended disclosures or uses of information change, we will notify you accordingly.

About Cookies and Related Technology: A cookie is a small piece of information that a website transfers to the hard drive of a visitor’s computer for record-keeping purposes. A web beacon, also known as a “clear GIF” (a common format for image files), is an invisible file located on web pages that you visit. They are often used in combination with a cookie to track navigation of a website. If you visit a page on this website that contains a web beacon, it communicates with your computer to determine, among other things, whether you have been to that page before or viewed a particular advertisement.

A cookie is used to help a website distinguish a user’s browser as a previous visitor and thus save and remember any preferences that may have been set while the user was browsing the site. Cookies can also be used to collect information about how websites are used and help to manage online advertising by enabling us to understand which ads bring users to our website and tailor offers on this and other websites on which we advertise. If you are a registered user or subscriber this may include your name and email address, which may be transferred to data processors for registered user or subscriber verification purposes.

Children: We do not use our web site to knowingly solicit data from or market to persons under the age of majority. We will undertake to delete any details of such users where a parent or guardian has notified up that any such details have been obtained.

Security Safeguards: ARTSFILE takes reasonable precautions to protect against anticipated hazards such as unauthorized access or use, alteration, unlawful or accidental destruction and accidental loss of individually identifiable information. However, we cannot guarantee that it is completely secure from people who might attempt to evade our security measures or intercept transmissions over the Internet. ARTSFILE does not house user payment information such as credit card information. Personal information may be stored in the United States and as such, may be subject to the United States “Patriot Act”.
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Access: At your request, except in limited circumstances, as specifically provided by applicable privacy legislation, ARTSFILE can tell you whether they hold personal information about you. They can tell you the source of the information, allow you access to your personal information and find an account of the use that has been made or is being made of the information and the third parties to which it has been disclosed. ARTSFILE will only refuse access to information about you in those circumstances permitted or required by applicable privacy legislation. If ARTSFILE refuses access to you, it will provide you with the reasons for its refusal upon request. Exceptions may include information that contains references to other individuals, information that cannot be disclosed for legal, security or commercial proprietary reasons, and information that is subject to solicitor-client or litigation privilege. ARTSFILE will respond to your requests for access in accordance with applicable privacy legislation.